Over 10 mio. titler Fri fragt ved køb over 499,- Hurtig levering Forlænget returret til 31/01/25

Usability in Government Systems

- User Experience Design for Citizens and Public Servants

Forfatter: info mangler
Bog
  • Format
  • Bog, paperback
  • Engelsk

Beskrivelse

As a usability specialist or interaction designer working with the government, or as a government or contractor professional involved in specifying, procuring, or managing system development, you need this book. Editors Elizabeth Buie and Dianne Murray have brought together over 30 experts to outline practical advice to both usability specialists and government technology professionals and managers. Working with internal and external government systems is a unique and difficult task because of of the sheer magnitude of the audience for external systems (the entire population of a country, and sometimes more), and because of the need to achieve government transparency while protecting citizens’ privacy.. Open government, plain language, accessibility, biometrics, service design, internal vs. external systems, and cross-cultural issues, as well as working with the government, are all covered in this book.

Læs hele beskrivelsen
Detaljer
Størrelse og vægt
  • Vægt770 g
  • coffee cup img
    10 cm
    book img
    19,1 cm
    23,5 cm

    Findes i disse kategorier...

    Se andre, der handler om...

    Design Service Navigation Military Leadership Trust Surveillance Aviation Identity Government Audience History Engagement Publishing Crisis management Culture Efficiency Informed Consent. Local government Risk Human factors Recruiting Forms Passwords Autonomy Change Costs Privacy Policy Effectiveness Values Fingerprints Transparency Control Asia Authentication Web site development Public policy Human-computer interaction Procurement Planning Security Situational awareness Social media User-centered system design Web 2.0 First responders Criminal investigations Ergonomics content marketing Public Sector www user experience Usability Single Sign-on Conformance Human control One-Stop-Shop Facilitation Mobile phones User-centered design Design process Remote usability testing Development process Business Requirements Interface Government 2.0 Transactions Government contracts Human Computer Interface Clear writing Content strategy Defense Systems Design Thinking Open government Air traffic management Usability Testing Mobile devices Citizen engagement Human-centered Service-Design Diagnostic Evaluation Requirements analysis Usability evaluation Interactivity E-government Agile processes Gov 2.0 Government procurement Service Delivery Web Portal Universal Access Cognitive Overload Accessibility Emergency response Portal Biometrics WCAG Future state Communications strategy Equality Act Structured content ISO 9241 Usable Findability Akoma Ntoso benchmark evaluation CBRNE events Citizen Experience channel shift call for tenders Civil Contingencies citizen needs codesign ergonomics standards cultural usability formative testing government acquisition Content Lifecycle government processes gobierno 2.0 governo 2.0 government computing invitation to bid e-gov e-procedure applications specification legal XML invitation to tender explosives materials Model-based approach national critical infrastructure NormeInRete OpenGov Plain Language parliamentary documents Government Systems reader-focused writing policymaking RNIB legislative drafting systems RFP Section 508 user-centered social documentation request for proposals "rocket surgery task models remotely piloted aircraft Summative testing task order " usability participants usability requirements
    Machine Name: SAXO080