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Beskrivelse
Do you find other people's actions and behaviour baffling?Understanding why people behave as they do is vital when working with them successfully. Finding answers to why people may behave as they do provides an insight to some of the many fascinating factors that govern others' behaviour, and possibly even your own.When you have read this book...* you will know what regulates basic behaviour* you will know how to cope with and accommodate difficult behaviour* you will become more skilled at understanding people