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Years after having made a name for herself as a consumer reporter for CBC Television in Halifax, Dorothy Grant, now working for the Nova Scotia Medical Society, received an unexpected call. It was from an elderly woman named Charlotte, who hoped that Dorothy would help her retrieve some medical records from a particularly unhelpful secretary. Dorothy got Charlotte her records back, but she was so struck by what she learned about her caller's fascinating triumph over adversity that it never left her. Though born with a significant facial disfigurement, Charlotte had led a rich, exciting, and fully creative life filled with music, travel, war work, true love, and a life-changing relationship with one of the most legendary and innovative plastic surgeons of the WWII era. Despite challenges that would have derailed most, Charlotte's undaunted spirit and joyful, courageous perspective created a life-affirming story that had to be told.