Training Management

A practical guide for managing both individual training projects and entire training departments, this book is designed for trainers working on their own and for managers of training teams - whether or not you come from a training background. Training Management: A Practical Guide covers: * training needs analysis

* training development

* training delivery

* hiring and evaluation

* management

* customer relations

* estimating and tracking training projects

* running a training business

* selling training services

* contracts and work orders

Steven A. Schwarzman has been a software trainer, technical writer, and project manager for over 20 years. His previous books include Technical Writing Management: A Practical Guide (2011), from which this book has been expanded to include training-specific chapters and examples.Praise for Technical Writing Management: A Practical Guide: "This is an easy book to recommend."

"The technical writing profession needs more books like this one."

..".clear explanations and real-world examples."