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Total Quality Management for Custodial Operations

- A Guide to Understanding and Applying the Key Elements of Total Quality Management

  • Format
  • Bog, paperback
  • Engelsk

Beskrivelse

This book examines Total Quality Management for the building cleaning maintenance industry. It demonstrates how to motivate employees to improve the quality of your service. Total Quality Management for Custodial Operations focuses on the customer and applies a methodology used successfully by hundreds of teams.

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Detaljer
  • SprogEngelsk
  • Sidetal128
  • Udgivelsesdato01-11-1994
  • ISBN139781884015519
  • Forlag CRC Press Inc
  • FormatPaperback
Størrelse og vægt
  • Vægt376 g
  • coffee cup img
    10 cm
    book img
    21 cm
    28 cm

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