The Official Dictionary for Erp, Crm, Ux, Business Intelligence, Data Warehouse, Analytics, Big Data, Customer Experience, Call Center and Digital Mar

A famous Information Techonology s phrase said: ... the computing created soluctions for problem its own computing created.Once thing is true. Day by day new vocabulary is brought for business world by Marketers, CIO, Programmers, so son..I created this Official Dictionary to keep you updated to be able to build bridge among corporation s teams. Let s cross it..Peter Druck said: don t fight against Marketing. You will lose.With that in mind, I am preparing you to talk the same language to get the best result for your career and business.I presented clear definition for this new vocabulary for a new digital world. It covers the following areas: ERPCRMUX (User experience) & UsabilityBusiness IntelligenceData WarehouseAnalyticsBig DataCustomer ExperienceCall Center & Customer serviceDigital Marketingand in the third edition (Mar/2019) was included telecommunication..