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The Call Center Dictionary

- The Complete Guide to Call Center and Customer Support Technology Solutions (Revised)

  • Format
  • Bog, paperback
  • Engelsk

Beskrivelse

Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss,

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Detaljer
  • SprogEngelsk
  • Sidetal227
  • Udgivelsesdato23-10-2013
  • ISBN139781578200955
  • Forlag Taylor & Francis Ltd
  • FormatPaperback
Størrelse og vægt
  • Vægt430 g
  • Dybde1,4 cm
  • coffee cup img
    10 cm
    book img
    17,4 cm
    24,6 cm

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