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The must-read summary of Phil Harkins' book: 'Powerful Conversations: How High Impact Leaders Communicate'.This complete summary of the ideas from Phil Harkins' book 'Powerful Conversations' shows that any time two people engage in a conversation, there is the opportunity for each party to advance an agenda, learn something new or strengthen the relationship. In his book, the author explains that powerful conversations are a structured approach to maximising the benefits and impact of these conversations consistently to achieve great results. As such, powerful conversations are a driver of change by fostering learning and demanding that action steps be taken. This summary demonstrates how you can conduct powerful conversations and how they can benefit you personally and professionally.Added-value of this summary:* Save time* Understand key concepts* Expand your knowledgeTo learn more, read 'Powerful Conversations' provides the tools you need to get the most out of your conversations and achieve exceptional levels of performance.