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Beskrivelse
Before you can effectively exercise your leadership skills, you must clearly recognize your various constituencies - those groups who depend on you and for whom you must provide leadership and service. So, for every leadership position, one must identify the constituencies served. Once you have identified these, make a list of each constituency's needs and how you and/or your team can best serve them. In most cases you need to visit with constituents to hear directly from them what they need or expect from you.