Restorative Practice at Work

Conflict management Empathy Nursing Difficult conversations Working in healthcare any other role in healthcare positive difference to your daily workplace experience experienced healthcare professionals change and improve everyday communications reflective learning opportunities and transferrable lessons behaviour language and conversations Navigating the Mountain staff engagement and retention Running Circle Meetings Remembering the Relational Window Solving problems together Managing difficult relationships conversations and accountability in healthcare Looking beyond challenging behaviour set of restorative practice habits improvements in patient care and patient safety Drawing on Restorative Enquiry effective working relationships Processing incidents and problems team cohesion patient safety and care member of a clinical team An alternative meeting process public-facing receptionist the way we interact with others Engaging Brains and Behaviours Recognising Needs