Quality Caring in Nursing and Health Systems

Freshly updated, this acclaimed text demonstrates how nurses can promote caring relationships with individuals, groups, and communities in various healthcare settings to ensure better patient outcomes, lower costs, and greater clinician well-being. The book is grounded in the author's Quality Caring Model©, a middle-range theory that analyzes relationships among the self, the community, patients and families, and the healthcare team. It expands upon the concept of self-caring and examines current thinking on employee work engagement and creating value. Interviews with practicing nurses who describe current healthcare challenges and strategies for managing them also enrich the text. Written for nursing students, clinicians, educators, and leaders, the book delves into the intricacies of relational healthcare and imparts strategies to ameliorate the ills of our current health system by focusing on nursing care that advances equity, pursues innovative and advanced educational experiences, leads, and engages in practice across multiple settings. Chapters apply the model to patients and families and provide optimal learning strategies to facilitate quality-caring competencies. Woven throughout the text are case studies, interviews, exemplars, and relevant lessons to put theory into practice. Supplemental materials include instructor PowerPoints and an Instructor Manual, including a crosswalk of QCM concepts, core competencies, and performance standards, along with student assignments, reflections, and value exercises. Purchase includes online access via most mobile devices or computers