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Private Butler: Steven's Adventure

Bog
  • Format
  • Bog, hæftet
  • Engelsk
  • 224 sider

Beskrivelse

Would you like to understand the complex role of a Junior Butler within the world of high-end hospitality? There is a way to find out where the truth is hidden, and in order to help to distinguish the gap between imagination, stereotype beliefs and reality, why not read the real-life story Private Butler - Steven's Adventure?

The book draws on Steven's real-life experience as a butler and he invites you to dive into the life of an ultra high net-worth private household where he used to live and work alongside a large team of people, including a Head Butler and a General House Manager.

Steven's personal story describes the in-depth and often turbulent relationships which are key to the daily running of a private residence. He goes on to explain how the key skills of developing communication and creating a positive atmosphere behind the scenes, where everyone and their differences are accepted, is essential to achieving outstanding personalised service, however this is not always possible or understood.

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Detaljer
Størrelse og vægt
  • Vægt227 g
  • Dybde1,2 cm
  • coffee cup img
    10 cm
    book img
    12,7 cm
    20,3 cm

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