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How to manage, relate to, and educate your puppy. Emphasizes puppy needs and feelings, and how to show and teach them to be good companions, using gentle, puppy-friendly methods. Includes Joel's management, relationship and education system (MRE); his Simply Observe and Reward (SOAR); Simply Teach and Reward (STAR), which teaches basic commands; crate training; housetraining; dealing with play biting; teaching what to chew; solving normal puppy problems; socializing/greeting people and other dogs, more. VERY gentle, positive training methods.