Performance Management 2/E

Proven strategies for maximizing employee commitment and performanceAs a manager, you know that employee performance is your most important asset-but are you making smart, well-thought-out efforts to leverage it to its fullest?Manager's Guide to Performance Management helps you get the most out of your people by focusing on performance planning (instead of appraising), creating a dialog (instead of issuing directives), and solving problems (instead of pointing blame). Learn how to:Work with employees to create goals that are beneficial to everyoneObserve, gather data on, and document performanceConduct performance reviews in a cooperative, collaborative wayAddress thorny situations proactively and professionallyLeverage the powerful but often misunderstood process of "progressive discipline"Briefcase Books, written specifically for today's busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page:+ Clear definitions of key terms and concepts+ Tactics and strategies for managing performance+ Tips for executing the tactics in the book+ Practical advice for minimizing the possibility of error+ Warning signs for when things are about to go wrong+ Examples of successful performance management+ Specific planning procedures, tactics, and hands-on techniques