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Beskrivelse
Communication is the process of sending and receiving signals or messages between two parties. Communication skills encompass a wide range of other elements, such as our body language, gesticulation, facial expression, posture, listening skills, pitch, and tone of voice, in addition to how we interact with others. Today's highly competitive world requires effective communication skills, whether oral or written. According to Robert Anderson, communication is the exchange of ideas, opinions, or information through speech, writing, or visuals. Written communication refers to communication using written symbols. In this book you can improve comunication skills, the art of listening and the public speaking skills.
