Organisational Innovation in Health Services

Amid a welter of simultaneous policy initiatives, treatment centres were a top-down NHS innovation that became subverted into a multiplicity of solutions to different local problems. This highly readable account of how and why they evolved with completely unforeseen results reveals clear, practical lessons based on case-study research involving over 200 interviews. The analysis makes salutary reading for all policy makers, managers and clinicians undertaking organizational innovations in health services.