Operations Management: An Integrated Approach

Operations management deals with the design and control of processes used in the production of goods and services. It ensures that business operations are using resources efficiently and effectively to meet the requirements of the customers. Operations management primarily deals with the planning, organization, supervision and manufacturing of production. The main functions of this field are producing products, creating services and managing quality. It also focuses on analysing current situations and finding better solutions to increase efficiency and effectiveness of service operations. Decision-making is an important aspect of operations management. The diverse areas that require decision-making are product design, quality management, production planning, facilities planning, etc. Six sigma, project production management, lean systems, reconfigurable manufacturing systems and business process re-engineering are some of the upcoming concepts in this area. This book discusses the fundamentals as well as modern approaches of operations management. It consists of contributions made by international experts. For someone with an interest and eye for detail, this book covers the most significant topics in this field.