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Once a Customer, Always a Customer, 3rd edition: Hw to deliver customer service that creates customers for life

- Hw to deliver customer service that creates customers for life

  • Format
  • E-bog, ePub
  • Engelsk
  • 186 sider
E-bogen er DRM-beskyttet og kræver et særligt læseprogram

Beskrivelse

This book will make you view your organisation and customers in a new light. It shows beyond doubt that exceptional customer service can help any company to beat its competitors. In this revised edition - which includes a new chapter on e-service - Chris Daffy provides practical advice and real-world examples from Europe, the US and elsewhere on service strategies and techniques that will make you 'famous for service'!

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Detaljer
  • SprogEngelsk
  • Sidetal186
  • Udgivelsesdato31-08-2011
  • ISBN139781904887836
  • Forlag Oak Tree Press
  • FormatePub

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