Over 10 mio. titler Fri fragt ved køb over 499,- Hurtig levering 30 dages retur

Oakland on Quality Management

Bog
  • Format
  • Bog, hardback
  • Engelsk

Beskrivelse

'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on product or service quality.

The text addresses the issues of implementing TQM, teamwork, and changes in culture, and emphasizes the integration of TQM into the strategy of the organization with specific advice on how to implement TQM. Topics covered include quality function deployment (QFD), communications and quality strategy, measurement and benchmarking, and teamwork for culture change, including the 'Drive' model. Ten points are presented to aid senior management in their thinking on commitment, culture and communication issues.

Læs hele beskrivelsen
Detaljer
Størrelse og vægt
  • Vægt760 g
  • coffee cup img
    10 cm
    book img
    15,6 cm
    23,4 cm

    Findes i disse kategorier...

    Se andre, der handler om...

    Machine Name: SAXO080