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Measure What Matters to Customers

- Using Key Predictive Indicators (KPIs)

  • Format
  • Bog, hardback
  • Engelsk

Beskrivelse

Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company's profits by working smarter, this is the book for you.

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Detaljer
  • SprogEngelsk
  • Sidetal208
  • Udgivelsesdato17-10-2006
  • ISBN139780471752943
  • Forlag John Wiley & Sons Inc
  • FormatHardback
Størrelse og vægt
  • Vægt422 g
  • Dybde2 cm
  • coffee cup img
    10 cm
    book img
    16,3 cm
    23,1 cm

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