Mastering Hospitality Management

Mastering Hospitality ManagementModern competencies and approaches to successful hospitality management explores key management practices and their implications within the various departments throughout hospitality. Whether you are a student studying hospitality management or a hospitality professional broadening your horizon, this book will guide you through established management theories using real life examples and relatable case studies to help you develop your own unique insights to best practices. During the course of reading this book, you will:Discover the foundation of Hospitality Operations to understand its organisation, structure, and development throughout historyDevelop your Front Office Operations competencies and skillset Identify and comprehend key Food and Beverage Management responsibilitiesLearn the secrets of successful Meeting and Events ManagementUnderstand best practice in Housekeeping Management from the industryIdentify the significance of Engineering and MaintenanceGrasp the importance of Controlling Security Processes in today’s hospitality environmentEstablish basic Hospitality Finance for non-finance expertsSupport a key part of successful hospitality management by effectively Managing Sales and MarketingLearn how to manage Human ResourcesStudy the importance of Corporate Social Responsibility incline with environmental awarenessThe book uses a simple and practical approach including valuable how-to perspectives such as unique step-by-step manuals, built on the newest cloud-based property management system. As a hospitality enthusiast, you will find Mastering Hospitality Management even more captivating in its 2nd edition!