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TECHNIQUES YOU WON'T FIND ANYWHERE ELSE*Control tenants without personal or emotional confrontations*How to collect late fees by offering tenants an alternative*How to eliminate drugs without costly evictions*Save time and guesswork qualifying tenants by phone*How to stay out of hot water dealing with black mold*Selecting the right tenant for the right property*Buying the right insurance so you don't lose the ranch *Learn to act quickly when your tenant goes bonkers *How to control most tenants with short handwritten memos*Jay's eleven (11) magic landlording herbs and spices*What to do when your tenant leaves all his stuff behind*How your insurance agent can help you manage tenants *How to convince HUD tenants to jump through your hoops *How to protect yourself hiring non-contractor handymen