Managing Conflict in Organizations

Provides organizational behaviour and HRM students with a comprehensive overview of all conflict management styles before focusing on the one that is the most widely used, making it both rigorous and practical Easy to follow, with strong structure and logical flow that sees each chapter building on the last Comprehensive, covering all aspects of conflict management Well written and well researched, with a comprehensive review of literature prior to 2010 Encompasses all situations, from intra- and interpersonal conflict to intra and intragroup conflict Second edition is supplemented with instructor resource materials such as PowerPoint slides and a testbank of questions