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Making Rain

- The Secrets of Building Lifelong Client Loyalty

  • Format
  • Bog, hardback
  • Engelsk

Beskrivelse

Professionals who work with clients or large accounts can create lifetime relationships based on these well-researched secrets. Based drawing from extensive interviews with client executives, Making Rain offers a series of provocative insights on how to shed the expert-for-hire label and develop long-term advisory relationships. Exploding the popular myth of the "Rainmaker," a dated and dysfunctional figure that clients no longer welcome, Andrew Sobel argues that any professional can learn to "make rain" on an ongoing basis with existing clients by developing a special set of skills, attitudes, and strategies. These innovative tips and techniques from a recognized leader in the field of professional services will enable any consultant, salesperson, or service professional to create enduring client loyalty.

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Detaljer
  • SprogEngelsk
  • Sidetal256
  • Udgivelsesdato18-02-2003
  • ISBN139780471264590
  • Forlag John Wiley & Sons Inc
  • FormatHardback
Størrelse og vægt
  • Vægt455 g
  • Dybde2,5 cm
  • coffee cup img
    10 cm
    book img
    16 cm
    23,2 cm

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