Making Change

- Provides clear and comprehensive coverage on facilitation for people new to the task or those interested in catalysing change in organizations, communities or business environments. ** Follows the development process from visioning to implementation, evaluation, and, finally, sustaining change. The authors apply this to their chapters, which begin with a story, followed by an explanation of the skill/technique, how to apply it, and resources for readers to try it on their own or to read and learn more. ** Approaches community organization and action through a dynamic six-stage model for creating, implementing and sustaining change.