ISO 9001

An effective ISO 9001:2000 quality management system, driven by a fully compliant quality manual, is key in meeting ISO 9000 quality standards and a must for obtaining ISO certification. Written by an RAB certified quality management systems lead auditor, with forty years of industrial experience - who has a 10-year track record in either the consultation or auditing support of over one-hundred ISO certified organizations - this book provides you with the design principles and techniques for implementing an effective quality management system.