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Beskrivelse
'An Introduction to the UK Hospitality Industry: a comparative approach' is a core text for introductory hospitality modules and courses. Unique in its structure; this text looks at key aspects and compares them with each sector of the industry to give students a broader and comprehensive view of the topic.
Key aspects of the industry are discussed, including the following areas:
* Management practices
* Work patterns and employment practices
* Industry and financial structures
* IT applications
* Customers and markets
Written in a user friendly style, the following features have been incorporated:
* Chapter objectives
* Case studies
* Review questions
* Chapter conclusions
* Further reading and bibliography.
Contributors to this text are amongst the most highly acclaimed in the hospitality field and bring with them a wealth of knowledge.
