Du er ikke logget ind
Beskrivelse
'Hotel Human Resource Management (2nd Edition)' Introduction: Hotel human resource management is an important part of modern hotel operation and management. This paper has 9 chapters, including the introduction of hotel human resource management, the analysis of hotel staff, the recruiting and hiring of hotel staff, the training of hotel staff, the performance evaluation of hotel staff, hotel staff incentives, hotel staff needs and remuneration, hotel labor relations management, leadership behavior and management art. The book also highlights some models and practices of the many star hotel in terms of human resources management policies and procedures that are proved to be effective, in order to deepen the reader's understanding of the theory and improve the ability of practical application.