How to Manage People

Want to be seen as a good manager? Like the idea of being able to get the best from those you manage? Looking to create a positive working environment? If you manage teams and want to ensure you get the best performance from your team, then this book is for you. This book is adapted from a training course from a successful UK based training company. It combines five smaller individual management books by the same author.What will I learn?Managing Teams- How to adapt your management style to suit the situation.- A model to help you identify the psychological make-up of each team member.- A working knowledge of how to manage the different psychological profiles in order to create a team that consistently pulls together.- An understanding of the natural roles your team members take and how to use this to develop a dynamic team.- How to use Emotional Intelligence to lead your team and increase their performance.- An understanding of the factors that lead to success and derailment in executives.Providing Feedback- How to reduce the psychological effects of negative feedback- How to ensure your feedback encourages feelings of achievement and challenge, rather than deflation. - How to balance positive and negative feedback- How to ensure feedback leads to higher goals. - An understanding of the different types of rewards organisations provide to employees.- An understanding of how different rewards impact on individual and team motivation.- How to increase motivation without monetary rewards.Coaching Skills- A step by step guide on how to coach your team members- Questions to use in the coaching session to assist in decision making, removal of psychological barriers and increasing motivation to act.- Tools and techniques to overcome negative thinking patterns and manage failure.- How to assist the coachee to identify patterns in their behaviour.- How to read the coachee's emotional state.- How to measure progress during a series of coaching sessions.Managing Stress- An understanding of how perceptions affect the amount of stress an individual experiences.- An understanding of the major factors that cause workplace stress, based on decades of psychological research in organisations.- How to create a positive work environment to reduce stress.- The key warning signs that indicate a person may be experiencing a high level of stress.- How to approach an individual you suspect is struggling to cope with the stress of their work or working environment.- How to get to the root cause of stress using psychological techniques.- How to work with employees to change stressors- How to monitor and review the outcomes of interventions.Change Management- An understanding of the various psychological factors at play when change is introduced to employees.- Psychological methods to gain commitment and support for the changes.- A model to help you identify why changes are not being implemented in the workplace.- How to create a sense of security and retain your team, or your organisation's focus whilst the changes take place.- An awareness of the most common pitfalls of change programmes- How to use Appreciative Inquiry to create a positive change programme.About the AuthorLouise Palmer is a Business Psychologist and Managing Director of a UK based training company. She has trained all levels of manager via a number of management/leadership workshops. Those attending have ranged from first time team leaders to Chief Executives of large government bodies.