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Beskrivelse
This book synthesizes a pioneering body of work on disability sensitivity for the 21stCentury, where technological, medical and legislative breakthroughs have changed the game for people with disabilities. Every individual and organization must get past the stereotypes and biases of the old days to become culturally competent with all people, of all abilities. This engaging book will put you well on the way to a new realm of consciousness and sensitivity in this area: v Learn the culture and special needs of different disabilities: hearing, vision, mobility impairments, hidden disabilities (learning disabilities, autism) as well as the special needs of people who have had the recent onset of a disability; v Learn tools and techniques for many settings: in stressful situations; when important instructions must be followed; when conflict arises; when communications challenges occur; v Become confident and competent with this important and growing group.