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AN ANTHOLOGY OF HOME, HEART, HEALTH, HOLIDAY & HELLGOING OFFLINE: "DIABOLICAL DIAGNOSTICIANS" How one woman's world turns into a nightmare against a faceless unhelpful computer company, who refuse to admit they're in the wrong.GOING OFFLINE: "HELP AT HAND"How Gail seeks to turn the tide by consulting solicitor Peter Raven.GOING OFFLINE: "COUNTER ATTACK"How Gail gives as good as she's been given.GOING OFFLINE: "SETTLEMENTS"How Gail hangs on in there to the bitter end...CAR WINDOWS1978: Five year old Tommy finds inspiration to help time pass quickly on long car journeys during the school holidays.FLY IN THE OINTMENTMalcolm's obsession with a persistent housefly hides a deeper-seated problem.KITCHEN WINDOWVeronica's Video Diary project captures more than she bargained for...THE FINAL ARRANGEMENTMarge just can't wait for son Ian to tie the knot with Deborah.