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Designing and Delivering Superior Customer Value

- Concepts, Cases, and Applications

  • Format
  • Bog, paperback
  • Engelsk

Beskrivelse

First Published in 1999, this book stresses the service aspects of an organization - especially customer service, marketing, and organizational responsiveness, and how to create and provide outstanding customer value to the target market(s).

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Detaljer
  • SprogEngelsk
  • Sidetal388
  • Udgivelsesdato23-11-2020
  • ISBN139780367230197
  • Forlag Crc Press
  • FormatPaperback
Størrelse og vægt
  • Vægt780 g
  • coffee cup img
    10 cm
    book img
    15,6 cm
    23,4 cm

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