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The Most Complete, Up-to-Date CTS Exam Study SystemPublished with InfoComm International, CTS Certified Technology Specialist Exam Guide, Second Edition provides comprehensive coverage of all objectives on the latest release of the InfoComm Certified Technology Specialist exam the leading internationally recognized audiovisual (AV) certification. You ll get learning objectives at the beginning of each chapter, best practices, checklists, diagrams, photos, chapter review questions with in-depth explanations, and a full-color insert. Designed to help you prepare for the CTS exam, this authoritative resource also serves as an essential on-the-job reference.Electronic content includes:One all-new CTS practice examCovers all current CTS exam objectives, including how to:Conduct a site surveyGather customer informationEvaluate and recommend changes to a site environmentDevelop a functional AV scopeDesign, provide, and sell AV solutionsConduct a vendor selection processOperate AV solutionsConduct maintenance activitiesManage AV solutions and operationsProject manage AV projectsPerform AV finance and job costing activitiesTroubleshoot and repair AV solutions