Conversations

Learning how to be a skilled conversationalist is important in terms of building positive relationships with other people, both professionally and personally. It can help you to feel more confident and achieve positive and mutually beneficial outcomes. This bite-sized book has been designed to give you a useful overview of how to have great conversations and will help you to achieve the following: prepare well for conversations; enhance your interpersonal skills; deal with conflict situations more positively; provide constructive feedback; confidently manage important conversations.