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Beskrivelse
Connect & Succeed: A Communication Style to Engage and Motivate Your Employees is a new approach to management communication. The book details an innovative new style that focuses on the other person and the relationship between conversational partners. Connect & Succeed provides managers with specific actions to follow in improving their communication. The three core actions are: 1) energetic listening, 2) targeted speaking, and 3) creating a common ground connection. The actions provide managers with a straightforward way to improve and enhance their current communication style. The book provides easy-to-follow guidelines in using these actions to help managers be the best communicators they can be. The emphasis in the book is on application with 36 exercises to help managers apply the new skills to their current work environment. There are also instructions for creating a Connect & Succeed Operating Manual to help managers implement this new set of skills for optimum success and productivity.
