Acceleration to the Mastery of Telephone Etiquette

Have your ever dealt with difficult customers and wished if someone else would have attended the call? Do you feel tired after a long call? Does your job demand to attend a lot of calls? If so, this book is for you. The book “Telephone Etiquette” covers a variety of topics related to phoning practices. The book digs a deeper into topics related to best phoning practices, dos and don’ts of telephone etiquettes, and tips on best approaches etc. To hold the reader's attention, this book uses storytelling. Every chapter includes a useful phoning technique.

The author of this book Dean Mukesh alias Mukesh Sharma, is a humanist and entrepreneur who believes in the vast potential of the human mind. He is passionate about instilling creativity and productivity in people he mentors. By sharing inspirational stories about personal growth and development, he seeks to influence the world of educated people. As they read through the books, readers will be struck by the author's outstanding ability to carefully choose the fables and merge them with the images to produce a lasting influence through life-changing truths. With delicacy, he strikes the deep core of hardened negative convictions, erasing their traces from the mind. The reader is taught to adopt an optimistic mindset through step-by-step instructions. Strong affirmations are a means of generating positive thoughts in one's head that can be used therapeutically.

The book "Telephone Etiquette" is written in a narrative format. It motivates readers to adopt the proper mindset when conducting phone conversations, and then instills positive traits in their attitude and behavior that lead to success. This book will transform your life.