50 Quality Improvement and Quality Assurance Approaches

A practical guide containing 50 different quality improvement and quality assurance approaches to help improve practice. * Helps staff to improve the quality of the products and services offered * Includes practical ideas for internal and external quality assurance activities (IQA/EQA) * Helps staff to prepare for external inspections and EQA visits * Readable, relevant and easy to understand * Provides valuable ideas and tips for new and experienced quality staff * Uses simple language to explain each approach * Can help promote outstanding teaching and learning