1,000 Practice Questions with Rationales for the Medical Assistant

The path to being a medical assistant requires successfully passing academic requirements and a certification examination. The American Association of Medical Assistant (AAMA) awards Certified Medical Assistant (CMA), Registry of Medical Assistants of the American Medical technologists (RMA/AMT) awards Registered Medical Assistant, and National Center for Competency Testing (NCCT) awards National Certified Medical Assistant (NCMA).This reviewer provides questions with rationales encompassing medical terminologies, basic anatomy and physiology, medical law and ethics, professional communication and correspondence, human relations and psychology, bookkeeping, credit and collection, medical records and office management, insurance and encoding, computers and office machines, laboratory procedures, medication and pharmacology, emergencies and first aid, and examination room techniques. Rationales are direct and concise for each question to facilitate better understanding. While intended for certification examination, it can also be used as a medical reviewer for students in the healthcare profession.What's inside this reviewer? Sample questions:1. The medical assistant is about to inject 5 ml drug solution to a healthy patient. Which of the following is best to do? (a. use a large syringe b. use a large needle c. divide into half d. administer in deltoid area e. none of the above)2. A pregnant patient's urine sample was collected. Which of the following will be analyzed from the urine? (a. fetal aminase b. human chorionic gonadotropin c. estrogen sediments d. progesterone sediments e. none of the above)3. The medical assistant was ordered to perform a venipuncture. Which of the following is best for this type of procedure? (a. select the site by appearance of the vein b. select the site by feel of the vein c. do not substitute another vacuum tube if it is not filling properly d. tubes containing preservatives should not be allowed to fill to the exhaustion of the vacuum e. all of the above)4. The medical assistant is completing a bank statement for reconciliation. Which of the following action is appropriate for this type of task? (a. adding service charges to the checkbook balance b. deducting outstanding checks from the check book balance c. deducting deposits from the checkbook balanced that were not included in this statement d. all of the above)5. Some patients arrive late and some spend time longer with the doctor. Which of the following office appointment system is appropriate for these types of patients? (a. wave system b. time specified system c. open office hours system d. fixed system e. none of the above)6. An angry patient called and cannot be appeased about the amount of service fees. Which of the following course of action is best for this type of patient? (a. to call back at the end of office hours b. take the patient's phone number and promise a return call c. instruct the patient to write a letter to the doctor d. encourage the patient to appeal to his insurance agency)7. A patient with astigmatism is reading the Snellen eye chart. Which of the following distance allows a patient with normal vision to read the symbol or letters of the second line? (a. 100 feet b. 200 feet c. 300 feet d. 50 feet e. none of the above)8. Adjustment can be made to a patient's account on a case-to-case basis. Which of the following circumstances facilitate adjustment? (a. amount is equal to the expected charge b. patient's responsibility is the same as the charge c. professional courtesy d. amount is withheld)9. Coordination of benefits (COB) clause exists in majority of insurance policies. Which of the following exemplify the purpose of this clause? (a. prevent duplication of benefits for similar medical expense b. prevent benefits from being written off c. enable benefits to be paid by the insurance agency d. ensure that benefits is coordinated from patient to doctor)Answers inside.