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" "04 7 " " " " "Light Mode" 04: Teams with Faces, consisting of 7 chapters, briefly analyzes the essential differences between "groups" and "teams" and discusses in detail the need for the new theory, Teams with Faces, with focus on the three steps to build a team with faces. Businesses and their divisions can use this approach to build their own teams and restructure existing groups by following the method provided in the book, which allows them to identify a role for each employee, improve their implementation manuals and achieve positive outcomes in a short times."