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-Why this Book? Every year thousands of SAP projects implemented around the world. Millions of dollars are spent on SAP implementation hoping for better performance and productivity. Better productivity only improves when users learn SAP with proficiency. In many projects training not considers critically. Training significantly help project to become productive and successful. SAP R/3 comes with many options and flexibilities. Despite modern training end users struggle with essentials. Getting training on GUI and customer master essentials in detail might not be the highest priority in most of the projects. This book coves some SAP GUI introduction and heavily focused on standard SAP customer master. Many companies customize and configure many different probabilities, so in this book reader will find SAP standard functionality. The main goal of this book is to deliver simple and easy learning from customer master standard functionality. If you want to start learning SAP hands on, then skip the first chapter "Introduction to SAP" and start from the chapter two "SAP Navigation." First chapter about information technology and SAP foundation learning. Ultimately all of the SAP GUI training, tips and tricks from this book comes down to one thing: How to be proficient in SAP Customer master. Learn to utilize high performances to work on SAP efficiently. The picture speaks thousands of words, book features with SAP screenshots and mind maps throughout the book to make learning simple and easy. -Chapter 1 Introduction to SAP Learn what is SAP. Learn simple business and SAP relevant terms. Learn about SAP ERP modules, technology and building blocks. Also, this chapter includes some business terms relevant for learning about customer master. Many topics covered with illustrations and mind maps. -Chapter 2 SAP Navigation In this chapter learn about SAP ERP GUI basics. This chapter cover brief information about SAP GUI and basics how to use the some basics features. -Chapter 3 Customer Master Learn customer master general and detail overview. Learn about customer master view. This chapter cover information about most used fields in customer master. Learn how to create, change and view customer. This chapter also covers mass update transection for customer master. -Chapter 4 Customer Credit Master Credit master used for defining customer credit limit. Learn how to setup credit master. Learn about credit control area and how it reflect in customer master. -Chapter 5 Customer Hierarchy In this learn about customer hierarchy, how to view and create customer hierarchy. Customer hierarchy used for additional partner function and rebates. Who is this book for? Who can use this Book? -End Users -Consultants -Business Analysts -Managers -Beginners -SAP ABAPER (Programmer).