Community 2.0

As our society becomes more saturated with digital technologies, members in and leaders of every type of community will be challenged to incorporate, assess, and even design digital media tools and experiences for their communities. This book aims to integrate information design squarely into that discussion as a tool and framework for building experiences that can create and shape the communities we serve. Community 2.0 is a compilation of exploratory papers written by graduate students in the Master of Arts in Communication program in the James L. Knight School of Communication at Queens University of Charlotte. Each chapter integrates digital media and information design to explore the intersections in a variety of contexts. Chapters in Community 2.0 address information design issues surrounding: developing credibility online, hyperlocal community engagement, social support communities, business-to-consumer communities, and socio-economic and generational gaps in technology adoption.